LiveCustomerService.org was started by Kwame Kuadey because he was frustrated with how many hoops he had to jump through to speak to a live person at his cable service provider. While researching tips and tricks on how he can reach a live person, he discovered how pervasive this problem is, across many industries and companies. That is what led him to start a website that will help customers reach live representatives.
LiveCustomerService.org is a free, user-maintained resource with a mission of providing fast access to live customer service representatives.
We think automated customer service is one of the worst modern inventions, as it allows companies to put roadblocks between their customers and their live representatives. Automated customer service also allows bad companies to hide from their customers.
Our goal is to leverage the knowledge and experiences of our users to keep our information up to date, so that anyone visiting our site will have the current tips and tricks to reach a customer service agent at the company they are trying to contact.
We are always improving the content our website. If you see information that is outdated, or have tips and trick you would like to share, please let us know by completing our contact form.