I tried to confirm my flight on line would not accept password so I called already had paid 600 dollars for two seats. When I arrived for departure I was told I owed another 110.00. Upon leaving I once again tried on line but would not accept password so I called agent told me again I would have to pay 110 dollars I was totally upset he said some of the money would be to confirm seats and not be on standby 20 dollars apiece. By the end of the heated conversation he said he would drop it to 80 dollars I felt like this was a scan and said as much. Since arriving home I checked my banking and I had four withdrawals from allegiant just on the day coming home and none was for 80 dollars various amounts totaling 190.00 this is absurd I am going to report you to better business bureau for you all are scammers and I will never fly you again and every person on the street I will tell. You owe me.

I am waiting on hold for 40 minutes

Been on hold for 2 hours

Phone is always busy can NEVER get through

been on this ***king phone for 30+ minutes and NOTHING but their lame repeating recording

I purchased a flight for my children to depart Cleveland on 7/4/19 and land in Punta Gorda. 92NHZ7. The flight was delayed several times due to weather, then to refuel in St. Petersburg. At that time my kids sat on the plane for an additional 2 hours only to be told Allegiant did not have a pilot to bring them to their destination, therefor the flight was cancelled. My kids were then put on s shuttle bus and brought to Punta Gorda airport where they had to then take an Uber home to Cape Coral. I was told I would receive a full refund. I did purchase trip insurance as well. I was given a $20.00 credit. This is unacceptable. I have now been on hold again with your customer service line for 39 minutes so far, still no one has picked up. I would like someone to reach out to me by email kwegelin@yahoo.com or preferably by phone at 814-881-3851 Kathy Wegelin

Never flying with this airline ever again not even if the tickets are free. They delayed the flight 3 hours ended up changing the gate number and i never got a text about gate changging after o sign-up for flight status on their website they said we send notifications on mobile tickets how was i suppose to know that when i had a paper ticket, they never called our names and when we asked one of the employees she told us you just missed your flight and the next flight was the next day at 6pm WTF kind of airline in this? We had to buy tickets from another airline to get back home and when we got to our destination went looking for our baggage it wasn't there we try to find someone from the airline and they close at 3 pm again WTF? I been on hold for an hour trying to speak with someone. Now i will have to go back to the airport tomorrow to try to get our things but it looks like no one is going to be there until 4pm according to their sign at desk

I have been on hold for over an hour today and two days ago for 30 minutes. Have not talked to a representative yet and it is very frustrating.

Waited on phone for 1 hour before giving up ...

If you like calling and listening to a recording giving you POINTLESS information and options then give these idiots a call. It is IMPOSSIBLE to talk to a real person, there are no options for it and if you're ever put on hold somehow you'll be stuck listening to the most annoying voice recording FOR ETERNITY. I will never fly Allegiant again. SINFUL QUALITY = TERRIBLE MANAGEMENT.

Trying to get information from a human being that represents Allegiant might be a waste of time.

After seats confirmed, get notification on app that my seats got changed. So instead of putting the seats together somewhere else, they put my son and I in a different row. I went on the app and see that there is a ton of other empty seats next to each other, including one of the original seats. Been on hold for 47 minutes now because once you check in, you can’t change seats. Last time I fly this garbage airline.

I’m trying to call, very busy and not even a single voicemail can accept the calls

Have been following Allegiant's Coronavirus instructions to cancel my fiance's flight so she gets the refund or credit per their own press release, which I have printed off. They are not taking calls.

Been trying to get ahold of Allegiant for the last 3 days all day long at way different times of the day. All the phone does is ring busy, not even a recording. Absolutely ridiculous, our cruise got canceled therefore according to their response they are giving a year credit of what you paid. I went online to do the online Travel Manage to cancel and it wants to take all our money. Then tried to fill out a request form and the response to it was that if your flight is scheduled for less than 7 days then you have to call them directly. Here we go when they won't even answer the phone. Absolute disgrace to their paying customers!!

I have been trying to.call 3 days in a row with nothing but a damn busy signal. Cancel was suppose to be available if you talk to live agent and nothing but a busy signal. They even took live chat offline so you cant get through.i have even emailed with no response. This is horrible customer service and I hope and pray people.dont use them anymore. They deserve no support for treating people like this with everything else going on in the world. Will never fly allegiant again.

Is there a rating for negative stars? Been trying to get through to speak to Customer Service and it’s been busy for Fourvdays straight now. Call d the main Customer Service line and they said I have to call the other number which is the one I have been calling the four days. NO STARS for this Airline

Days! Days calling at different times to talk to a person at card member"customer" service number, held for literally HOURS...WTH, seriously! It is ridiculous. As of today we have still been UNSUCCESSFUL. This company needs to make assistance available online. WE STILL NEED TO CHANGE OUR FLIPPIN' FLIGHT!!! Less than ZERO rate