I tried to confirm my flight on line would not accept password so I called already had paid 600 dollars for two seats. When I arrived for departure I was told I owed another 110.00. Upon leaving I once again tried on line but would not accept password so I called agent told me again I would have to pay 110 dollars I was totally upset he said some of the money would be to confirm seats and not be on standby 20 dollars apiece. By the end of the heated conversation he said he would drop it to 80 dollars I felt like this was a scan and said as much. Since arriving home I checked my banking and I had four withdrawals from allegiant just on the day coming home and none was for 80 dollars various amounts totaling 190.00 this is absurd I am going to report you to better business bureau for you all are scammers and I will never fly you again and every person on the street I will tell. You owe me.

I am waiting on hold for 40 minutes

Been on hold for 2 hours

Phone is always busy can NEVER get through

been on this ***king phone for 30+ minutes and NOTHING but their lame repeating recording

I purchased a flight for my children to depart Cleveland on 7/4/19 and land in Punta Gorda. 92NHZ7. The flight was delayed several times due to weather, then to refuel in St. Petersburg. At that time my kids sat on the plane for an additional 2 hours only to be told Allegiant did not have a pilot to bring them to their destination, therefor the flight was cancelled. My kids were then put on s shuttle bus and brought to Punta Gorda airport where they had to then take an Uber home to Cape Coral. I was told I would receive a full refund. I did purchase trip insurance as well. I was given a $20.00 credit. This is unacceptable. I have now been on hold again with your customer service line for 39 minutes so far, still no one has picked up. I would like someone to reach out to me by email kwegelin@yahoo.com or preferably by phone at 814-881-3851 Kathy Wegelin

Never flying with this airline ever again not even if the tickets are free. They delayed the flight 3 hours ended up changing the gate number and i never got a text about gate changging after o sign-up for flight status on their website they said we send notifications on mobile tickets how was i suppose to know that when i had a paper ticket, they never called our names and when we asked one of the employees she told us you just missed your flight and the next flight was the next day at 6pm WTF kind of airline in this? We had to buy tickets from another airline to get back home and when we got to our destination went looking for our baggage it wasn't there we try to find someone from the airline and they close at 3 pm again WTF? I been on hold for an hour trying to speak with someone. Now i will have to go back to the airport tomorrow to try to get our things but it looks like no one is going to be there until 4pm according to their sign at desk

I have been on hold for over an hour today and two days ago for 30 minutes. Have not talked to a representative yet and it is very frustrating.