The Bluebird American Express Card is one of the most popular reloadable prepaids on the market. It is a card issued in partnership with Walmart and sold in pretty much all the over 4,000 Walmart Stores across the country. American Express has been heavily promoting the card as the perfect alternative to a bank account (see video below). But for that to be true, the customer service has to be good. So we set out to find out. If you are a Bluebird cardholder and would like to reach customer service and speak to a live person, see our instructions below: