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5 Reviews
0.75 of 5 Stars

The Bluebird American Express Card is one of the most popular reloadable prepaids on the market. It is a card issued in partnership with Walmart and sold in pretty much all the over 4,000 Walmart Stores across the country. American Express has been heavily promoting the card as the perfect alternative to a bank account (see video below). But for that to be true, the customer service has to be good. So we set out to find out. If you are a Bluebird cardholder and would like to reach customer service and speak to a live person, see our instructions below:

#1 1-877-486-5990

American Express Bluebird Customer Service Live Person

The most reliable number to call is 1-877-486-5990 (toll free). If you are calling from outside the united states, you should call 1-801-449-4016. When you call, you will first have to go through the auto attendant, where you will be asked to enter your bluebird card number and 4 digit code in front of the card. Once you successfully do that, you will be given your account balance by the auto attendant. After that, the auto attendant will read a series of menu options. Ignore those options and Press Zero “0″ to speak to an attendant. You will be transferred right away.

“American Express Bluebird Customer Service” “American Express Bluebird Customer Service Live Person”

We tried these instructions ourselves and were able to get through very quickly to speak to an agent. There was no hold time and the agent was very helpful. We will like to hear about your experience. Let us know in the comments section below if you were able to speak to a live person at American Express Bluebird. If you have a helpful tip, we would like to know.

The video above is the promo video for the card we mentioned earlier in our post.

  • 9AM - 5PM
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Ratings and Reviews

American Express Bluebird Customer Service Live Person
0.8 out of 5 stars
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Live representatives

Tried calling customer service all automated could not reach a live person will not be using this card for much longer the other card I used had live reps 24/7 guess I'm due for a switch.even tried...... (Read More)

Horrible tech support.

This tech support is an enormous joke. I've been a blue bird customer for years. Someone gets my info uses it for Amazon so I cancel it. They say they will send me a new card in the mail. Three wee...... (Read More)

notabletousemy card

when everi call anddial 0 mycallgets disconected please callmee cardihave now is second oneyosentme that i cant use3053326172 myphone number

Horrible. Couldn't talk to a live person

Tryed multiple times, just needed to change address to mail the card to. Couldn't talk to a live person, and couldn't use the automated menu either

Step DID NOT work

I have been trying to contact Bluebird for the last couple of hours. The step you provided does not work. Step 1 - Call 1 (877) 486-5990 Step 2 - It asks if I am calling about the card ending ...... (Read More)

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