Tried calling customer service all automated could not reach a live person will not be using this card for much longer the other card I used had live reps 24/7 guess I'm due for a switch.even tried what was mentioned about pushing 0 after all automated questions and they just hang up didn't work and that's on the American express web page.

This tech support is an enormous joke. I've been a blue bird customer for years. Someone gets my info uses it for Amazon so I cancel it. They say they will send me a new card in the mail. Three weeks later still no card. So I call back, they say they didn't send it because they can't accept a p.o. box??? So why didn't you tell me this when I gave you a physical address the first time.. So here it is almost 4 weeks later again. No card still. I call the normal tech support number. My social security card info doesn't work and my card number for the account doesn't work. It more or less just ends the call and says to get the information first then call back. I pretty cleary need to speak to a represenitive to get that information. So here I am no card, still and no help. With Christmas coming up I normally would have already started ordering presents from that card. This is stupid..

when everi call anddial 0 mycallgets disconected please callmee cardihave now is second oneyosentme that i cant use3053326172 myphone number

If u want to skip the reading call this number and tell them ur a bluebird member. 1 800-660-2454 Alright after calling bluebird and not being able to talk to a live person. I decided to figure out another way. So I called American express and told them I'm a bluebird member and I need to speak with someone about my account. They gave me another number to call and behold a live person. I hope this helps. I'm giving half a star for no customer support with the number provided. But 5 stars for the one listed above. Because they helped me with my account.

Tracked down CS number through these posts. Got a call this morning from family member putting money on card for me.Bluebird denied it. Called to find out why, they tried to say account card wasn't activated when we made sure it was ahead of time. Still no answer from CS on why transaction was denied from a legit bank account. Really highly considering not recommending servies to any one at this point considering you cant even give paying customers a reasonable reason to why

Tryed multiple times, just needed to change address to mail the card to. Couldn't talk to a live person, and couldn't use the automated menu either

I have been trying to contact Bluebird for the last couple of hours. The step you provided does not work. Step 1 - Call 1 (877) 486-5990 Step 2 - It asks if I am calling about the card ending in... press 1 for yes, press 2 for no. I press 1. Step 3 - It states "For security, please enter the last 4 of the Social Security Number. I do that. Now, you're instructions state to listen to the menu options after it provides your account balance and to ignore those and press 0. Menu options Press 0 Repeats same menu options Press 0 Repeats same menu options Press 0 Got hung up on. This tip does not work. There is no option to EVER speak with a live operator because AMERICAN express does not house AMERICAN employees and they do not want the backlash... prove me wrong.

Are you trying to speak to bluebird terrible off shore support? Being blocked and not given an option to speakbto someone? Thats because these losers dont want you to contact them. But here's how. Call the number above. After the tax refund non sense and you've entered the last 4 of your ssn, it will give you your balance. From there Press 6. Then press 8. It will ask for card number. Press #. It will ask again. Press #. It will ask one more time. Press #. Transferring to support.

Been a card holder for the past four years never once have I had a problem getting a live rep for the past two days I've been calling and nothing. Tried getting a live person and it hangs up on me. Customer service has gone the way or the dinosaurs. Used to be really good now it sucks.

800-660-2454 This number works. A real person actually answered instantly

I am unable to get to a live person. I bought a card, tried to register it, can't verify my identity. So, horrible horrible customer service. Would never to it again!

I opened up this account just to be able to vent how terrible this is. I'm actually considering cancelling all my Amex accounts because this is so terrible. Only thing that stops me is credit score hit. There is no way to contact a human being. I would event settle for email or chat.

I bought my daughter an amex bluebird card. A few months later they froze it for no apparent reason also freezing me out of my account. They said I had to make a new account and get a new card. After doing all that I activated the card only to find out that I could add any money to it because the geniuses at amex didn't know what they were doing. It's been over a week calling and talking to the tech dept and still I cannot add money to this card. You really get what you paid for in this instance. WTF amex. Work much? I'm going to someone who knows what they are doing like visa or mc. No thank you amex. Never again!

I bought my daughter an amex bluebird card. A few months later they froze it for no apparent reason also freezing me out of my account. They said I had to make a new account and get a new card. After doing all that I activated the card only to find out that I could add any money to it because the geniuses at amex didn't know what they were doing. It's been over a week calling and talking to the tech dept and still I cannot add money to this card. You really get what you paid for in this instance. WTF amex. Work much? I'm going to someone who knows what they are doing like visa or mc. No thank you amex. Never again!

I asked for a password reset and have yet to receive an email to reset it Now my account is permanently disabled and now I have to write customer care about releasing and unlocking my account. when all OI wanted to do was log into my account. And to try and talk to a customer service rep is also hilarious, because all Bluebird does is hang up on me

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

this has been one of the most traumatic experiences of my life when it comes to dealing with banking. not only did they lock my account for no reason (and thousands more) they did not notify their customers of this. after days of dealing with and numerous attempts to call customer service, hours on hold and hung up on. STILL no resolution at all, no type of communication to help the community at a time like this. This company has truly helped topple the level of anxiety ive been dealing with throughout this whole covid-19 ordeal. Its not right to treat people this way and only give generic pre-written responses. We are real people in one of the most vulnerable moments in our lives. To take advantage of people in this light is shameful. i do no plan on remaining with this company. this will not be my last stop on my complaint tour regarding bluebird services and so on. Never again will i trust this company with one penny of my money. EVER!!! And this review is actually A NEGATIVE 5 STARS... i

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

I understand there is allot of chaos throughout the world right now as a result of the covid - 19. And I normally can call Bluebird and reach someone rather quickly. However that unfortunately appears to be a thing of the past, as I sat on hold today for over 50 minutes before giving up. I have been a member for over 5 years now, and for the most part have not experienced anything bad. I don't agree that, in order to dispute anything dealing with my bluebird account, one must call and speak to an agent to do so, as this has proven in trouble times to be nearly impossible! I purchased a restaurant order from chuckee chess, and which the total was $45.31 however in my online bluebird account I was charged nearly $55.00! This has never happened before and after speaking to the manager at the restaurant, they assured me this has to be on bluebirds end, what is shown on my receipt is the amount of money the restaurant is given at the end of each closing business day so the way I see it, until bluebird convinced me otherwise, they now owe me roughly $10 that is unaccounted for! And what I really do NOT want to hear is that this had something to do with the corona virus! I have purchased food from many restaurants and I cannot even count the online transactions I've used my bluebird card for and I have never had this problem before. Somehow I have to get ahold of bluebird and I'm not sure how to do that unless I file a complaint with the better business bureau just to get their attention, which is pretty rediculous that is why they need to initiate another early to dispute charges to a customers card!

WHY, is it necessary, to WITHHOLD "additional" funds (HUNDREDS of DOLLARS, in some instances, from my Account), when I Check-into Hotels? And, it's ALSO, AGGRAVATING, when the "additional" WITHHELD funds, are NOT returned to my Account, IN A TIMELY MANNER! SERIOUSLY...WHAT'S your reasoning, for this Practice? It's NOT, as if you AUTHORIZE, ANYTHING, unless the funds are available, on my Card! THIS process, is the reason, why I changed my mind, about purchasing (3) additional Cards, for my Grandchildren; since your Company DOESN'T allow, utilization of any other APPS (Cash App, etc.), for your Customer's to receive funds (from Family Members). And, trying to speak with a Representative, is a JOKE! Your "automated" System, doesn't provide THAT option! I'm REALLY FRUSTRATED, with this Company. PLEASE RETURN, MY MONEY, BACK-TO MY CARD, ASAP!! Your Policy, is the reason, why I'm unable, to obtain Lodging!!! Will STOP, using this CARD, shortly!!!

I have had my bluebird card for a few years and I always loved it and recommend bluebird to many people. But out of the blue my card gets locked up for supposedly violating policy. The problem is, I hadn’t used my card in a month. I tried to find out what the problem was and I’m told to write a letter. I couldn’t get any answers on the phone. With all the technology in the world I have to write a letter?? Then after weeks of sending the letter I wait on a call I don’t receive. And all this time they have my money locked on the card that I can’t use at all. And can’t get any answers about. All I want is my money on the card and they can have it. I won’t be using American Express bluebird anymore. And intend on calling BBB. This is unacceptable. Absolutely do not recommend.

American Express Bluebird (𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒𝐎𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕𝐈𝐂𝐄) +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒𝐎𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕𝐈𝐂𝐄) +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒𝐎𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕𝐈𝐂𝐄) +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒𝐎𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕𝐈𝐂𝐄) +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒𝐎𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕𝐈𝐂𝐄) +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒𝐎𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕𝐈𝐂𝐄) +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒𝐎𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕𝐈𝐂𝐄) +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒𝐎𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕𝐈𝐂𝐄) +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒𝐎𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕𝐈𝐂𝐄) +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒𝐎𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird (𝐋𝐈𝐕𝐄)𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑(𝐒𝐄𝐑𝐕𝐈𝐂𝐄) +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢 American Express Bluebird 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟭 𝟴𝗢𝟱 𝟴𝗢𝟰 𝟱𝗢𝟭𝗢

Someone obtained a debit card in my daughter's name and there is no way to talk to an actual person.