0.5 of 5 Stars

American Home Shield is the largest home warranty provider in the country. American Home Shield is a company committed to and solely focused on providing you an outstanding customer experience. If you are trying to get in touch with a live customer service agent at American Home Shield continue reading.

#1 800-776-4663

American Home Shield Customer Service Live Person Information:

The best number to call to reach a human at American Home Shield Customer Service Department is listed below:

Phone number to call: 800-776-4663

How to Speak to a Live Person: Call 800-776-4663 and you will get an automated voice system. Press 0, you will be placed on hold to wait for the next available customer service agent. The wait time was approximately 1 minute until I spoke to a customer service agent.

Support Hours: Customer Service Representatives are available 24 hours a day, 7 days a week

Did it Work? Did our instructions work? If yes, GREAT! We hope they resolved your issue successfully. If no, tell us what happened. If you got to a live person using another method, please tell us how, so we can update our information.

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Ratings and Reviews

American Home Shield Live Customer Service
0.5 out of 5 stars
0 5 6
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Still waiting on service, 4 years now

Called in a service 4 years ago, air conditioning, vender out of Odessa, TX picked up fee, never came back to finish, called every year on status, but get run around, AHS now wants another fee. I t...... (Read More)

Unable to get service request resolved

American Home Shield has very inconsistent and unreliable customer service.... Had two claims... One has been handled very professionally and in a timely manner... The second is still unresolved w...... (Read More)

Shitty customer service left me with $1000's of repairs

Service request filed in March of 2020. Contractor came out - diagnosed the problem with my dishwasher and ordering the part. Came back in April and said that we had to remove the dishwasher oursel...... (Read More)


Trying to get hot water heater- no hot water for the last 5 days- the co they sent out wants us to pay for construction repairs- per another plumber all our piping is up to code- and heater is inst...... (Read More)


I will be looking at another home warranty company to sign up for. I have been switched around for the last four hours to get a plumber. I have water constantly running down on my kitchen floor t...... (Read More)

Horrible service from their provider A & E Factory Service

We have stayed at home two different times all day-they say they called but have no rcord of any phone call and we are still sitting with a frig in the middle of the room waitng for them to put a ...... (Read More)