It is very frustrating when you go to a company’s website to look for their customer service phone number and then they give you their FAQs. That’s what you find when you go looking for the Metro PCS Customer Service Live Person information. That immediately tells us the company wants to make it difficult for their customers to speak to a human or they would rather you search their website for the answer to your question. However, when we finally got the number and tried to call them, it was very easy to speak to a live person. See our instructions below: