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0.5 of 5 Stars

TracFone is a prepaid wireless provider in the United States and properties of the United States. Tracfone does not require a contract, credit check and it does not charge activation or cancellation fees. To get in touch with a live customer service agent at Tracfone click the number below and continue reading.

#1 1-800-867-7183

Tracfone Customer Service Live Person Information:

The best number to call to reach a human at Tracfone Customer Service Department is listed below:

Phone number to call: 1-800-867-7183

How to Speak to a Live Person: Call 1-800-867-7183 and you will get an automated voice system. Press 1, Press 1, press 6, press 2, press 5, press 2, say “i don’t have one” and you will be placed on hold to speak to a live customer service agent at Tracfone. They offer to call you back without losing your place on hold. Our wait time was 30 minutes.

Support Hours: Customer Service Representatives are available 7 days a week 8 am to midnight

To trouble shoot your Tracfone device

Did it Work? Did our instructions work? If yes, GREAT! We hope they resolved your issue successfully. If no, tell us what happened. If you got to a live person using another method, please tell us how, so we can update our information.

  • 8AM - Midnight EDT
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Ratings and Reviews

TracFone Live Customer Service
0.5 out of 5 stars
0 5 9
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customer service help

No this prompt did not work. You cannot press the numbers stated. Pressing the no. 6 doesnt allow you, doesn't exist.

Worst ever

Tried to extend my service. Got finished giving info on credit card etc., but could not complete transaction. No indication of why not. Returned to start over but was refused because I could not su...... (Read More)

Canceled my service

I bought a 55 $ straight talk phone from Wal-Mart for my daughters Rebel 4 phone and her data was shut off because she used her hotspot well she didn't know she couldn't she has used the hotspot si...... (Read More)

Cannot reach live Tracfone rep to add more time and date and minutes to my tracfone

I call the Tracfone Customer service line, follow all the directions, push all the correct numbers and then they tell me they do not know who I am. HELP. I want to add more time and texts. Must ...... (Read More)

CAN'T ACTIVATE

HELPING MY AGE 91, ALMOST BLIND, COMPUTER LESS NEIGHBOR REACTIVATE HER TRACFONE. GET ENDLESS LOOP OF WHAT IS #- THAT IS INVALID-WHAT I #-. OF COURSE, CAN'T GET A HUMAN. (# IS 918-344-7392 --- BALAN...... (Read More)

I could not reach a live representative. Just like several others who followed the written prompts, they absolutely do not work.

I have an LG 840 cell phone that I purchased through Tracfone and used for many years. The phone number was 630, 234,5061. During this past summer, my wife turned in her "old" i phone and upgra...... (Read More)

0 Stars.....

I have been with these bozos for too long but they had cheapest plan I can get and got a promo phone from HSN. They either get an attitude, speak terrible English or God forbid you need to Live Ch...... (Read More)

i didnt work

i could not get past second level. i want to talk with a live person because i purchased a tracfone from home shopping network that included 1500 minutes, 1500 texts and 1.5 GB of data and i want t...... (Read More)

horrible

I never got to live service. Your support is so terrible it is astonishing. You make it impossible to get to a tech person to help. I've I haven't been able to talk to anyone who helped. You s...... (Read More)